Privacy Policy
Effective Date: October 10, 2025
Last Updated: October 10, 2025
1. Introduction
PRISMER TECHNOLOGY LTD ("Prismer", "we", "us", or "our") operates https://www.prismer.ai, an AI-powered research platform. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.
Data Controller:
PRISMER TECHNOLOGY LTD
2333 Beverly Blvd, Los Angeles, CA 90057
Contact: privacy@prismer.ai
2. Information We Collect
We collect the following categories of information to provide and improve our Service:
- Account Data: name, email, password (hashed), and ORCID or institutional login.
- Professional Data: organization, job title, and research field.
- User Content: research materials, uploaded documents, AI queries, annotations, and feedback.
- Technical Data: device type, IP address, browser, and usage metrics.
- Payment Data: billing email and transaction reference (payments processed via secure third-party providers).
- Sensitive Data: None collected, unless directly required for processing user-provided research materials.
We do not knowingly collect data from children under 16.
3. How We Use Your Information
We process your data for the following purposes:
- To operate and improve our platform and features.
- To personalize your research experience.
- To ensure security, detect fraud, and comply with legal obligations.
- To train and improve our AI models only using de-identified and aggregated data (you may opt out).
- To communicate product updates or offers (opt-out available at any time).
4. Data Sharing
We do not sell your data. We may share it only with:
- Service Providers (e.g., hosting, analytics, payment processing) under strict confidentiality agreements.
- Legal Authorities when required by law.
- Business Successors if ownership changes (with notice and protection of existing rights).
5. Your Rights
Depending on your jurisdiction, you may:
- Access, correct, or delete your personal data.
- Request a copy of your data.
- Object to processing or withdraw consent.
- Opt out of data being used for AI model improvement.
To exercise your rights, email: privacy@prismer.ai
6. International Transfers
Data may be stored or processed in the United States or other countries. Where required by law, transfers are protected using Standard Contractual Clauses (SCCs) or equivalent safeguards.
7. Security and Retention
We use encryption, pseudonymization, and access controls to protect your data.
Data is retained only as long as needed to fulfill the purposes stated above or to comply with legal obligations.
8. Contact
For privacy-related questions or concerns: